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We have made the ordering process easy as possible, orders can be completed in a few quick steps.
Once your order has been received a personalised product will be created by in-house design team. *A design proof will emailed on the next working day for either changes or approval to print. Once we have your instructions to print, your order will be dispatched within 10 working days. To discuss placing an order call our team on 01 902 3191
Order online or by telephone on 01 902 3191
Email email@example.com for more information.
Memorial cards are extremely complex to design, this means websites have very limited capability in comparison to a Graphic Designer.
Design proofs are completed by the next working day and sent via email PDF.
Unlimited text changes can be requested within 3 emails including 1 free replacement photo.
The standard dispatch time is 10 working days from the date of your proof approval.
We will certainly do our best to assist with more urgent requirements.
Yes, we allow for 1 free replacement photo, thereafter there is a small charge of €12.99.It is advisable that you select your best option before placing the order.
Yes, if you supply the images that are of suitable size & quality, however there is a charge of €19.99 for bespoke designs (not from our brochure). It is your responsibility to ensure that any images supplied to us are to a good standard, 300dpi plus if possible.
We will do our level best to crop your photo to suit your requirement at no extra cost, however if the photograph requires further fixes or photo shop editing then there is a charge of €19.99 per photo.
If possible provide a suitable high resolution photograph 300 dpi or above for best print results. (minimum should be 72 dpi)
Extra photo's can be included but there is a small charge of €12.99.
By far the best way to send photo's is email firstname.lastname@example.org, however you can also send them by post.
By POST, we advise that you send copies where possible and not original photo’s as we do not accept accept responsibility for any loss or damage. It is also advisable to send photo's by registered post
We aim to keep customer designs on file for a maximum of 2 years for the purposes of reprints. The cost of reprints will be at the current rates advertised on our website
Online orders can be cancelled within 30 minutes of placement and provided no design work has been carried out. Thereafter we cannot offer refunds once an initial card design has been created. We advise that you carefully check all content & copy of personalised products and advise us immediately of any corrections prior to printing.
Orders can be changed provided no design work has been carried out. Thereafter a charge of €12 will apply per product.
In line with print industry practices, our design copyright is printed on all cards as standard. However at a customers request in writing it can be removed.
The office has reopened for collections by appointment only. Due to these unprecedented times, we now have global printing partners within the ROI, USA and the UK. As you can appreciate because of the highly unpredictable nature of the current situation ,as a business our main objective is to use whatever means are necessary to ensure our customers receive their goods in a timely manner and in good order. Therefore dependent on current COVID rules and restrictions your order will be placed with the most appropriate company irrespective of geographical location to ensure swift delivery of your items however collections are not permitted from commercial printers.
DPI and the meaning for your Photo Printing Results
To ensure the best possible print results we strongly advise and recommend that customers use photos no lower than 300dpi. In short the higher the DPI, the sharper the image will be.You get more detail and greater resolution from an image with higher DPI. A lower DPI will produce an image with fewer dots in printing, meaning lower quality, possibly blurring or pixelation.
We take all necessary steps to provide customers with an accurate representation of the the final printed product by way of electronic visuals on this website and in the form of pdf proof documents.
Printed Colour Disclaimer; Please be mindful that each computer monitor displays colours differently in various degrees to an actual printed product. Each monitor screen (including laptops,phones and tablets) will vary in illumination, brightness, pixels, calibration, RGB, & bit depth. Even different browsers can cause colour variations. Therefore, we make no guarantee whatsoever that the colours you see here on screen will be exactly what you get in the printed product. That being said most of the time there are no issues and the percentage variation if any will be small, thus hardly noticeable but this is not a guarantee for the reasons explained above. As with all online businesses the customer is asked to take these facts into consideration. We also advise that we cannot guarantee that any reprints will be an exact colour match to that of the original order because printing inks are replaced regularly. Any reprints will be aimed to be as close as possible to the colours used in the original order.